PRIVACY POLICY

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
IUTSTORE (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. INFORMATION WE COLLECT

We collect the following categories of information:

Personal Information
- Full name, email address, phone number, and billing/shipping address
- Payment details when you make a purchase or request a quote
- Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information
- IP address, browser type, device identifiers
- Website usage patterns and analytics
- Cookies and similar tracking technologies

Customer Communication
- Records of inquiries, support requests, and service history
- Appointment preferences and confirmation details
- Feedback and survey responses

2. HOW WE USE YOUR INFORMATION

We use collected data for the following purposes:
- Delivering and improving our products and services
- Processing transactions, payments, and quotes
- Communicating with you regarding inquiries, appointments, and promotional offers (where consent is given)
- Enhancing website functionality and user experience
- Ensuring security, preventing fraud, and maintaining system integrity
- Keeping accurate records of your communication preferences and consent

3. SMS MESSAGING & COMPLIANCE

Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support updates, and important service notifications.

Opt-In & Consent
- Messages are sent only to users who have explicitly opted in.
- We retain timestamped records of all opt-in actions.
- We comply with the Telephone Consumer Protection Act (TCPA) and all other applicable laws and regulations.

Opt-Out Instructions
- You may cancel SMS notifications at any time by replying “STOP”.
- You will receive a final confirmation message, after which no further messages will be sent unless you re-opt in.
- All opt-out requests are processed immediately upon receipt.

Message Frequency & Content
- Message frequency varies based on your interactions with our business.
- Messages will be directly related to the services or information you have requested.
- Promotional content is only sent after obtaining your specific consent.

Help & Support
- Reply “HELP” for assistance, or contact us at jmd202401@gmail.com.
- Customer support is available during regular business hours.

Carrier Information
- Standard message and data rates may apply.
- Carriers are not liable for delayed or undelivered messages.
- Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors (e.g., customer service support) is permitted only as necessary to perform services. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. INFORMATION SHARING & DISCLOSURE

We do not sell, rent, or trade personal information. We may share information only in the following circumstances:

Service Providers
- Third-party vendors who assist in our operations (e.g., payment processors, appointment schedulers, SMS aggregators and providers) solely for the purpose of delivering messages or services you have consented to receive.
- All service providers are contractually bound to maintain confidentiality and security.

Legal Compliance
- When required by law, legal process, or to protect our rights.
- In response to valid law enforcement requests or court orders.

Business Transfers
- In the event of a merger, acquisition, or sale of assets, your data will remain protected under the terms of this policy.

Note: The above categories exclude text messaging originator opt-in data and consent; such information will not be shared with any third parties except aggregators and providers of the text message services necessary to deliver your requested messages.

5. DATA SECURITY

We implement and maintain reasonable security measures to protect your personal information, including:
- Encryption of sensitive data in transit and at rest.
- Secure access controls and authentication mechanisms.
- Regular security assessments and software updates.
- Employee training on data protection and privacy.
- Breach notification protocols in accordance with applicable laws.
- Secure backup systems and disaster recovery procedures.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Absolute security cannot be guaranteed.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:
- Analyze site traffic and user behavior.
- Remember your preferences and settings.
- Improve website functionality and overall user experience.
- Measure the effectiveness of our services.

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

7. YOUR RIGHTS & CHOICES

You have the following rights regarding your personal information:
- Access, update, or delete your data.
- Opt out of marketing emails by clicking “unsubscribe” in any such email.
- Opt out of SMS messages by replying “STOP”.
- Request information on how we process your data.
- Withdraw consent at any time for future communications.
- Lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise these rights, please contact us using the information in Section 10.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. This Privacy Policy applies only to information collected by IUTSTORE.

9. CHANGES TO THIS PRIVACY POLICY

We may update this policy from time to time. The latest version will always be available on our website, along with the effective date. For significant changes, we will notify you by email or through a prominent notice on our website.

10. CONTACT US

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

IUTSTORE
Email: jmd202401@gmail.com
Website: https://www.iutstore.com/